Recently we learned that a student may not have an active email address, even though it is displayed in APLUS. Subsequent investigation revealed two issues: 1) APLUS displays an email address as a formula of Internet ID + @umn.edu rather than pulling email addresses directly and 2) many email accounts had been suspended as part of a clean-up effort during the December Google Application upgrade. Additionally, it was discovered that students with a leave of absence status were being deactivated. Since this is not desired, Academic Support Resources (ASR) is continuing to work with OIT to change this.
For those of you who use APLUS, please note that email addresses listed in APLUS cannot be assumed as active because of the aforementioned way that data is populated.
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