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Friday, October 27, 2023

Chatbot launch on One Stop website

The One Stop Student Services chatbot officially launched on October 2, 2023. This chatbot replaces One Stop’s live agent chat with conversational AI technology provided by Ivy.ai. The chatbot is designed to answer questions pertaining to the information on the Twin Cities One Stop website. This shift allows One Stop to move resources to other contact methods where they are better suited to answer student-specific questions. One Stop will continue to monitor the quality of the chatbot responses to ensure a positive user experience.

Spring 2024 registration

Spring 2024 class registration begins Tuesday, November 14. Registration appointment times will be posted for students in MyU on Monday, October 30. Students can find their appointment time by logging into MyU and selecting the "Academics" tab, then selecting the "Registration" sub-tab. Registration times and information on how to register for classes are available on One Stop.

If a student needs their appointment time adjusted because of a system error, contact One Stop Student Services. Include the student's internet ID, student ID, and name. 

2024-2026 Undergraduate catalog

Every two years, the University produces a catalog that requires all programs to review their curriculum and submit a proposal with a fall 2024 effective term. Any revisions necessary to reflect fall 2024 requirements should be entered, approved at the collegiate level, and ready for review at the Provost’s level by March 1, 2024. Undergraduate programs should review the Undergraduate Catalog Checklist

Program requirements should be rebuilt in Coursedog to minimize any formatting issues that may have occurred during the data import. See the Coursedog Catalog Guide for additional guidelines on how to enter this information.


New Major/Minor roster

The Major/Minor Roster UM Report was permanently replaced with a UM Analytics dashboard on Monday, October 9, 2023. Some improvements with this dashboard include:

  • Data sourced directly without the business logic that was in UM Reports
  • The ability to view more than 10 academic plans at one time

The academic level and graduation plan fields will no longer be available in the UM analytics dashboard. If you have access to APLUS, you should be able to find this information there. 

You can access the replacement dashboard by the same link in the Reporting Center that you have always used (Reporting Center > Student Services > Major/Minor Roster). Note: A similar report, “Graduate Education Student Report for Majors/Minors,” is not affected by this change.

If you have any questions, please email srhelp@umn.edu.


FERPA Q&A

Q: May a faculty member include a student’s grade in an email if the email is sent to multiple students?

A: Suppose a faculty member needs to communicate midterm grade information to two students. The faculty sends an email, with both students' email addresses on the “to” line, and in the body of the message gives information about both students’ grades. This would violate FERPA because it discloses private student data. Faculty and staff should never share information like this with multiple email recipients. Emails with private student data should only be sent to that particular student. Incidents such as these can be referred to abuse@umn.edu.