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Thursday, April 30, 2015

Upgrade update

Upgraded systems launched on April 20 as scheduled. A huge thank you to all staff that made this transition successful and smooth. The ASR Training Team and business analysts are receiving many inquiries and working through them with users from across system campuses. Help lines are receiving a higher-than-average number of service requests, and things are being worked through as quickly as possible. Your patience is appreciated during this time. Many inquiries are resolved by reminding people to upgrade their browser, clear their cache, and disable pop-up blockers. Please continue to contact your normal support line with any issues or questions.

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