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Monday, November 12, 2012

Solving upload problems in ApplyYourself

Due to security settings in ApplyYourself, users may see an error message display when viewing students' uploaded transcripts. This problem occurs when the transcript is combined with other PDF pages.

There are two temporary fixes for this issue:

1) While the official document doesn't work with the batched PDF, you can still view it individually. To do so, go to the section in ApplyYourself where it was uploaded and click "view document."

2) If you need the document to be part of the larger PDF, the best fix is to print, scan, and upload the problem document in place of the current one. Once your document is ready, click "upload document" and follow the prompts.

For more detailed information, check out this helpful PDF.

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