ESUP update

The Enterprise System Upgrade Program (ESUP) had its official kick-off on October 16 and immediately began the "Plan & Discover" phase of the upgrade. This first phase reaffirms and builds upon the preliminary fit/gap analyses and planning and will set the scope and schedule for ESUP going forward. At the end of Plan & Discover, a more definitive timeline should be available.

Ongoing information is available on the ESUP website and Student Project Work Stream website. The Student Project Work stream website currently contains contact information and calendars specific to the work being done in admissions, financial aid, SEVIS, student finance, and student records. Both the ESUP website and the Student Project Work Stream website will expand as the upgrade progresses. A weekly email containing key updates and messages is also available. To be added to the distribution list, send your request to esup@umn.edu.

With business analysts devoting time to tasks associated with the upgrade effort, all requests for production support should be directed to the respective helpline (rather than a specific individual) to ensure that is responded to in a timely manner.

Admissions: admissions-tech@lists.umn.edu
Financial Aid: FA Help Request Form
Student Finance: sfhelp@umn.edu
Student Records: srhelp@umn.edu