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Friday, February 23, 2024

New digital credential and print diploma vendor: Paradigm

Students with conferral dates of January 1, 2024 and after will receive their digital credential and physical diploma via Paradigm, the University’s new digital and print diploma vendor. The Office of the Registrar (OTR) submitted its first print diploma order with Paradigm this month. The first digital credentialing order will be placed on Monday, March 4. 

OTR began the RFP process for digital and print diploma services in late 2022. The RFP process was initiated due to the University's contract ending with their current digital diploma vendor, Parchment, and the desire to consolidate systemwide diploma services. Prior to the implementation of Paradigm, physical diplomas were produced by University Printing Services and manually distributed by OTR staff. Paradigm’s services will create several efficiencies in this process and provide additional benefits to students, such as providing tracking numbers to students when their diplomas are mailed. 

Students should not expect any disruption in diploma services (either print or digital) as a result of this change. Students with conferral dates prior to January 1, 2024 will continue to access their digital credentials via Parchment. Students have permanent access to their credential via their issuing vendor. Students will also have permanent access to their digital credential regardless of their future affiliation with the University.

As a reminder, digital credentials are not available to students with conferral dates prior to fall 2019. Any questions can be directed to otr@umn.edu


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