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Friday, September 29, 2023

Twin Cities One Stop Student Services to launch a chatbot

In early October, One Stop Student Services will replace the live agent chat on its website with chatbot technology provided by Ivy.ai. It’s the same chatbot technology the Office of Information Technology uses on its website. We hope the bot will help students and staff find answers to their registration, financial aid, academic records, billing, veteran services, and graduate student services questions. 

One Stop will continue to be available via email, phone, Zoom, and in person. You can find contact information on the One Stop website.

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