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Friday, June 29, 2018

Emails to students, sent from PeopleSoft

Starting July 1, emails sent to students, faculty, and staff directly from PeopleSoft related to financial aid, student finances, and student records will have a new look and feel. This is the result of an effort to have these important communications follow University email requirements. The new features include the use of a University of Minnesota header, a footer describing the sender and recipients of the email, and a more consistent format.

Sometimes students receive emails that ask them to complete a task related to their business at the University and they question if it is legitimate. This may happen as a result of this change as the emails will look significantly different from what they are used to. There are a few things students can do if they would like to verify the legitimacy of the email:
  • The majority of emails regarding registration, financial aid, and billing are sent directly from PeopleSoft. Copies of such emails are kept in the “Communication Center” within their “Student Center.” Students can access their student center by using the “Key Links” menu in MyU.
  • The majority of business students conduct related to registration, financial aid, and billing is done within MyU. If they are suspicious of an email’s contents and do not want to use a link within the email, they can type “myu.umn.edu” directly into their web browser.
  • The One Stop website is a good resource for common tasks and my validate the information they receive in an email.
Students currently have a story in MyU alerting them to the upcoming changes. If you hear concerns from students as a result of this change, we appreciate your help in reassuring them and providing suggestions from the list above to verify the legitimacy of an email.

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