One of the key recommendations from the Analytics and Data Integration fCoP was to help improve general understanding of enterprise data; what is available, where it comes from, how it is defined, how it is organized, how to use it, and where to go for help.
In response, EDMR partnered with OIT to develop an Overview to Working with University Data Self-Help Guide. This guide contains information on how to get access to data, how to use data and reports, how to improve understanding of existing data, and where to go for help. Keep in mind that this is the initial launch of the site, and that additional content will be added throughout the year based on your feedback.
You can share your feedback by using the “Give feedback” button located in the upper right corner of the Self-Help Guide. Also, for ServiceNow articles you can add your feedback directly into the page by selecting one of the options under the “Was this page helpful?” section (see this example).
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