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Friday, July 27, 2018

FERPA Q&A

Q: Can college or department staff communicate with students who have a directory or full suppression of their record?

A: It depends. College staff, including those in a marketing department, can send college-related communication to students, including those who have suppressions on their records, if the information pertains to their role as a student. University staff who have a "need-to-know" may access student contact information, regardless of suppression level. The information of students with address or full suppressions, however, cannot be given to individuals or organizations outside of the University. Colleges should, of course, be respectful of any student's desire to "opt out" of marketing-type communications.

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