Showing posts with label pbed. Show all posts
Showing posts with label pbed. Show all posts
Wednesday, September 30, 2015
New location for Graduate Student Services & Progress starting November 9
On November 9, the Graduate Student Services and Progress (GSSP) office currently located in 160 Williamson Hall will move to the One Stop Student Services center in Bruininks Hall. Graduate and professional students and others who need to speak with GSSP staff in-person should visit the One Stop in Bruininks Hall for assistance. All phone and email information for GSSP will remain the same. Further details about when the location in Williamson 160 will officially close are forthcoming.
Wednesday, October 22, 2014
Update on milestone conversion project
New and amended milestone numbers that will be implemented in fall 2014. They are:
Amended
New
All milestones will appear in the MyU Portal as well as student self-service in PeopleSoft after go-live in Spring 2015.
Some benefits of having the 0800 milestone populated are:
Currently, all milestones are added to the GRD record. Those DMS programs that are interested in exploring the addition of the 0800 milestone may contact Amber directly at knap0071@umn.edu.
Amended
- 0804 - completion of the Graduate Degree Plan (GDP)
- 0800 - time to degree for graduate students
This is the current milestone number for the GDP. We are revising this milestone so that it is capturing only completion of the GDP rather than the current process which has this milestone capturing both the GDP and committee completion.
This milestone was previously used to capture time extensions for GRD students and is now being used to capture time to degree (time limits) for both "old" (i.e., 5-year and 7-year) and "new" (i.e., 5-year and 8-year) sets of graduate education policy
New
- 0827 - doctoral prelim oral committee
- 0828 - master's and doctoral final committee
- 0829 - mater's plan c and doctoral w/no committee associated
All milestones will appear in the MyU Portal as well as student self-service in PeopleSoft after go-live in Spring 2015.
Some benefits of having the 0800 milestone populated are:
- Transparency for students regarding their time to degree
- Easier tracking for graduate programs to determine how much time a student has left to complete
- Opportunities for reporting
Currently, all milestones are added to the GRD record. Those DMS programs that are interested in exploring the addition of the 0800 milestone may contact Amber directly at knap0071@umn.edu.
Tuesday, September 23, 2014
Changes to Graduate Student Services & Progress customer service model
Graduate Student Services & Progress (GSSP) is undergoing some changes to their staffing and customer service model. These changes will allow GSSP staff to continue to provide exceptional, timely customer service while streamlining points of contact (e.g., walk-in, phone, email).
Effective September 8, GSSP began their new phone answering system, utilizing Auto Call Distribution (ACD) functionality. This allows up to five people to call the main number (612-625-3490) at the same time. If that line is busy, they will will be able to hold to speak to someone on that same line (it won't go to voicemail). Calls will be answered in the order they are received.
Additionally, GSSP will be transitioning out of ServiceNow and into Salesforce. With the transition to Salesforce, there will no longer be "tickets" (incidents) when sending an email to gssp@umn.edu. Additionally, all interactions will now be logged on the student or staff members record for historical reference. Inquiries for GSSP should still be sent to gssp@umn.edu.
Effective September 8, GSSP began their new phone answering system, utilizing Auto Call Distribution (ACD) functionality. This allows up to five people to call the main number (612-625-3490) at the same time. If that line is busy, they will will be able to hold to speak to someone on that same line (it won't go to voicemail). Calls will be answered in the order they are received.
Additionally, GSSP will be transitioning out of ServiceNow and into Salesforce. With the transition to Salesforce, there will no longer be "tickets" (incidents) when sending an email to gssp@umn.edu. Additionally, all interactions will now be logged on the student or staff members record for historical reference. Inquiries for GSSP should still be sent to gssp@umn.edu.
Tuesday, August 26, 2014
Orientation for Directors of Graduate Studies
Directors of Graduate Studies are invited to attend a DGS Orientation on Wednesday, September 17, from 10-11:30 a.m. in 101 Walter Library.
All Directors of Graduate Stuides are welcome to attend, but new Directors are particularly encouraged to take this opportunity to learn more about the role of the Graduate School, meet members of the Graduate School staff as well as the Academic Support Resources graduate student services staff, and hear about how we can assist you with your DGS responsibilities.
Click here to RSVP.
All Directors of Graduate Stuides are welcome to attend, but new Directors are particularly encouraged to take this opportunity to learn more about the role of the Graduate School, meet members of the Graduate School staff as well as the Academic Support Resources graduate student services staff, and hear about how we can assist you with your DGS responsibilities.
Click here to RSVP.
Changes to tuition billing and due dates
Beginning fall 2014, tuition billing and due dates will occur approximately two weeks earlier than in years past. This will affect most students holding a Graduate Assistantship or Fellowship, as they will receive their first paycheck after the first bill for tuition and fees is due. In order to ensure that those students are not adversely affected by the change, late and installment fees will be waived for the first bill of each fall and spring semester.
The Office of Student Finance sent an email to incoming graduate students with job codes that are eligible for the late and installment fee waiver on Tuesday, August 26. The Office of Student Finance is planning on identifying students that will receive the waiver on approximately Thursday, September 4. Only students who have those job codes entered on their student record will receive the waiver.
The Office of Student Finance sent an email to incoming graduate students with job codes that are eligible for the late and installment fee waiver on Tuesday, August 26. The Office of Student Finance is planning on identifying students that will receive the waiver on approximately Thursday, September 4. Only students who have those job codes entered on their student record will receive the waiver.
Programmatic student holds
With the start of fall semester, it is important that any programmatic holds on student accounts are reconciled (provided the student has completed all necessary steps to resolve the hold).
As a reminder, colleges and programs are now able to place/remove the following holds:
If you are interested in being able to place/remove holds, please email Amber Cellotti directly at knap0071@umn.edu. However, in order to be able to place holds and give access, you must have completed Student Data Inquiry and Student Data Update training in PeopleSoft. If you're not sure you have completed these, you can check your training history on the HR website.
As a reminder, colleges and programs are now able to place/remove the following holds:
- OJ - general hold
- OM - too many incompletes
- OG - doctoral program not filed
- OF - master's program not filed
- OL - GPA requirement not met
If you are interested in being able to place/remove holds, please email Amber Cellotti directly at knap0071@umn.edu. However, in order to be able to place holds and give access, you must have completed Student Data Inquiry and Student Data Update training in PeopleSoft. If you're not sure you have completed these, you can check your training history on the HR website.
Continuous enrollment for graduate and professional students
All Twin Cities and Duluth post-baccalaureate students enrolled in a graduate or departmental master's program (excluding Twin Cities MBA students) that have not registered for fall 2014 term received an email on Tuesday, August 26 indicating they must register by Monday, September 15, or they will be discontinued.
Program staff who have students requesting permission for GRAD 999, xxxx-8777, xxxx-8666 and xxxx-8888 may issue the necessary permission provided students have met internal eligibility requirements. Students requesting permission for xxxx-8333 and xxxx-8444 should be directed to the Graduate Student Services office at gssp@umn.edu.
If a student is discontinued and wishes to resume graduate work, he or she must request readmission to reactivate his or her status. It is up to the program or college to determine the best readmission path for a student. In all cases, students should contact the major program for which they are applying.
Program staff who have students requesting permission for GRAD 999, xxxx-8777, xxxx-8666 and xxxx-8888 may issue the necessary permission provided students have met internal eligibility requirements. Students requesting permission for xxxx-8333 and xxxx-8444 should be directed to the Graduate Student Services office at gssp@umn.edu.
If a student is discontinued and wishes to resume graduate work, he or she must request readmission to reactivate his or her status. It is up to the program or college to determine the best readmission path for a student. In all cases, students should contact the major program for which they are applying.
Important announcement regarding PBED Digest
After much consideration, we will no longer be producing the PBED Digest in newsletter form. This will be the last issue.
A Google Group has been created as a means to provide an additional communication channel and venue to discuss issues. The email for the group is pbed@umn.edu. If you are no longer interested in being on this list, please email me directly at knigh161@umn.edu.
In addition to the Google Group, information will continue to be delivered at RAC meetings, in the Graduate & Professional Update (GPU), and the Synthesist.
Thank you for your readership.
A Google Group has been created as a means to provide an additional communication channel and venue to discuss issues. The email for the group is pbed@umn.edu. If you are no longer interested in being on this list, please email me directly at knigh161@umn.edu.
In addition to the Google Group, information will continue to be delivered at RAC meetings, in the Graduate & Professional Update (GPU), and the Synthesist.
Thank you for your readership.
Wednesday, August 13, 2014
Staff resource guide: New Graduate & Professional International Students
International Student and Scholar Services, Graduate School Admissions,and the Minnesota English Language Program collaborated on the creation of a "Staff Resource Guide: New Graduate & Professional International Students."
The goal of this resource guide is to provide you with information and resources which will help you in assisting international students during the first semester. By creating a smooth transition, international students are more likely to succeed academically and be fully engaged in their graduate level experience.
If you have any questions about the guide or its content, please contact the contributors listed on page 9 of the guide.
The goal of this resource guide is to provide you with information and resources which will help you in assisting international students during the first semester. By creating a smooth transition, international students are more likely to succeed academically and be fully engaged in their graduate level experience.
If you have any questions about the guide or its content, please contact the contributors listed on page 9 of the guide.
Visa delays announcement
The U.S. Department of State reports that there is a potential for delays in visa processing for some international students and scholars. Several affected students have contacted the International Student and Scholar Services (ISSS) office, who is working to understand the scope of impact on international students and scholars who will be arriving this August. Note that the delays impact both new students and scholars and those who are returning (have traveled home and need a visa renewed to re-enter the U.S.). Many students and scholars have successfully received their visas and have arrived on campus already; this is a proactive measure in assisting those who may face delays.
ISSS staff and the Graduate School will assist students and scholars as best they can and will reach out to departments and colleges as necessary to discuss specific student situations. If you hear from an affected student or scholar, please make sure they contact the appropriate office immediately - graduate students who are not able to arrive by the report by date on their I-20 document should email the Graduate School at gsquest@umn.edu; professional degree students should contact Debra Siegel in ISSS at siege002@umn.edu.
ISSS staff and the Graduate School will assist students and scholars as best they can and will reach out to departments and colleges as necessary to discuss specific student situations. If you hear from an affected student or scholar, please make sure they contact the appropriate office immediately - graduate students who are not able to arrive by the report by date on their I-20 document should email the Graduate School at gsquest@umn.edu; professional degree students should contact Debra Siegel in ISSS at siege002@umn.edu.
Continuous enrollment for graduate and professional students
All Twin Cities and Duluth post-baccalaureate students enrolled in a graduate or departmental master's program (excluding Twin Cities MBA students) that have not registered for fall 2014 term received an email the week of August 25 indicating they must register by Monday, September 15, or they will be discontinued.
If a student is discontinued and wishes to resume graduate work, he or she must request readmission to reactivate his or her status. It is up to the program or college to determine the best readmission path for a student. In all cases, students should contact the major program for which they are applying.
If a student is discontinued and wishes to resume graduate work, he or she must request readmission to reactivate his or her status. It is up to the program or college to determine the best readmission path for a student. In all cases, students should contact the major program for which they are applying.
Friday, August 1, 2014
Reminder: Registrar's Advisory Committee (RAC) meeting
The Registrar's Advisory Committee (RAC) will meet on Monday, August 4 in Walter Library, room 402. The common session begins at 10 a.m. with the graduate education session following at 11:30 a.m. (the undergraduate education session is from 9:30-10 a.m.). The graduate education session will feature a discussion on the upcoming DGS Orientation and will provide an opportunity for new and seasoned collegiate and departmental staff to to get (re)acquainted with graduate education processes.
Changes to GSSP customer service
Graduate Student Services & Progress (GSSP) is undergoing some changes to their customer service model. Two new Customer Service Representatives will soon be hired and will serve as first point of contact to staff and students with inquiries for GSSP. These changes are designed to ensure GSSP maintains a high level of customer service and continue efficient business processes.
Student veterans non-resident tuition waiver changes
Effective today, August 1, 2014, all veterans in graduate and professional programs are entitled to receive in-state tuition rates. To receive the waiver, students must provide proof of service to University Veterans Services. For more information, please visit University Veterans Services.
New staff member in GSSP
Chris Abts has accepted the position of Student Personnel Coordinator in Graduate Student Services & Progress (GSSP). He will be replacing Stacia Madsen, who is now the lead business analyst for the Academic Advisement module. Chris previously worked at the University of Wisconsin-Madison and as a social studies teacher. His first day will be August 11.
Thursday, July 17, 2014
peerTransfer now live
The University now offers international students a new way to make tuition payments through the use of peerTransfer. The service will allow students to pay the University from bank accounts in their country of origin without having to arrange for a wire transfer or pay bank transfer fees. Students will transfer money from a bank account in their home country to peerTransfer, and peerTransfer will then transfer the money to the University on behalf of the student. Foreign exchange rates offered through peerTransfer are typically better than those offered by banks.
Changes to Office of the Registrar records contacts
As of July 1, some Twin Cities colleges have a new Academic Records contact. These changes came as a result of recent reorganization efforts within Academic Records to ensure staff, students, and alumni are receiving fast, efficient, and quality service.
For your reference, an updated PDF listing full contact information has been added to the Academic Support Resources OTR webpage.
For your reference, an updated PDF listing full contact information has been added to the Academic Support Resources OTR webpage.
Leave of absences and discontinuation
This is a reminder that a student may not exceed two academic years on an approved leave of absence (LOA). Students whose LOA has expired and who have not yet registered for the following term (excluding summer) by the end of the second week of classes will be discontinued.
Those who wish to resume graduate work must request readmission to reactive their status. It is up to the program or college to determine the best readmission path for a student.
Full information and related forms can be found on the Leave of Absence and Reinstatement from a Leave: Graduate Students policy online.
Those who wish to resume graduate work must request readmission to reactive their status. It is up to the program or college to determine the best readmission path for a student.
Full information and related forms can be found on the Leave of Absence and Reinstatement from a Leave: Graduate Students policy online.
Tuesday, June 24, 2014
FERPA Q&A: Providing information to alumni
Question: If alumni use a personal email address to ask questions regarding their student record, can you correspond with them?
Answer: It depends. The part of an alumni's student record that was created while they were a student continues to be protected under FERPA after they graduate. The directory suppression level selected by them while they were a student also remains in place (unless they change it). If they provided a non-U of M email address as a way to contact them, it's wise to inform them how to reactivate their U of M account or to only share general, non-student specific information. If you do respond to a non-U of M email address, be sure to use caution when providing private student data, as some personal email addresses may be shared by spouses or other family members.
If you are unsure whether or not it is really the student, or you are uncomfortable using a non-U of M email address to correspond with alumni about their record, it is reasonable to ask them to call you so that you can verify their identity or ask them to contact the Technology Helpline to reactivate their U of M email account. Alumni of the University are eligible keep their U of M email accounts so long as they access the account every three months.
Answer: It depends. The part of an alumni's student record that was created while they were a student continues to be protected under FERPA after they graduate. The directory suppression level selected by them while they were a student also remains in place (unless they change it). If they provided a non-U of M email address as a way to contact them, it's wise to inform them how to reactivate their U of M account or to only share general, non-student specific information. If you do respond to a non-U of M email address, be sure to use caution when providing private student data, as some personal email addresses may be shared by spouses or other family members.
If you are unsure whether or not it is really the student, or you are uncomfortable using a non-U of M email address to correspond with alumni about their record, it is reasonable to ask them to call you so that you can verify their identity or ask them to contact the Technology Helpline to reactivate their U of M email account. Alumni of the University are eligible keep their U of M email accounts so long as they access the account every three months.
Friday, June 20, 2014
Graduate & Professional Student Welcome & Orientation
This fall the Graduate School, in collaboration with the Council of Graduate Students, will hold a Welcome & Orientation event on Tuesday, August 26, 2014 from 8:30 a.m.-12 p.m. in Science Teaching and Student Services (STSS).
This event is designed to introduce new graduate and professional students to the University, the graduate community and the broad range of resources and services available to support their success. It is open to all incoming graduate and professional students and is intended to complement orientations provided by programs and colleges.
Following a welcome from the Vice Provost and Dean of Graduate Education, students will have the opportunity to participate in small-group sessions on topics like grants and financial issues, professional development, working with an advisor, teaching and learning, health and wellbeing, and opportunities in leadership and governance.
Please do encourage your incoming students to attend. This event, provided just before students begin classes, will give them "just in time" information as well as a sense of the resources and opportunities available on campus.
For more information, please contact Char Voight, Assistant to the Vice Provost and Dean of Graduate Education, or visit www.grad.umn.edu/orientation. Thank you for your cooperation in helping make this transition to graduate school a successful one for our new students.
This event is designed to introduce new graduate and professional students to the University, the graduate community and the broad range of resources and services available to support their success. It is open to all incoming graduate and professional students and is intended to complement orientations provided by programs and colleges.
Following a welcome from the Vice Provost and Dean of Graduate Education, students will have the opportunity to participate in small-group sessions on topics like grants and financial issues, professional development, working with an advisor, teaching and learning, health and wellbeing, and opportunities in leadership and governance.
Please do encourage your incoming students to attend. This event, provided just before students begin classes, will give them "just in time" information as well as a sense of the resources and opportunities available on campus.
For more information, please contact Char Voight, Assistant to the Vice Provost and Dean of Graduate Education, or visit www.grad.umn.edu/orientation. Thank you for your cooperation in helping make this transition to graduate school a successful one for our new students.
Subscribe to:
Posts (Atom)