Policy update for Student Services Fee

The Student Services Fee policy was approved in June as a new stand-alone administrative policy, providing a framework for implementing and administering the Board of Regents policy. With these approval came a key change to how the fee is assessed. 

Previously, the fee was assessed based on the number of on-campus credits a student was enrolled in. Starting with fall 2024, off-campus and online courses will be included in the calculation. The fee is mandatory for all students enrolled in a degree program and registered for six or more credits per semester or three or more credits per summer session. This change will ensure students can get the support they need to be active, engaged members of the campus community through student centers, recreational centers, health and wellness services, student activities and organizations, and more. The Student Services Fee is not assessed based on an individual student’s interest or ability to access specific services funded by the fee. 

Some students remain exempt from the fee regardless of how many credits they are enrolled in:

• Non-degree-seeking students
• Students participating in a full-semester study abroad program
• Students enrolled in programs that have been approved for an exemption in the annual process 
• Post-secondary enrollment options (PSEO) students 
• Concurrent high school enrollment students
• Students receiving the Regents Tuition Benefit
• Students participating in the Senior Citizen Education Program

Because the fee is mandatory outside of the above exemptions, the Student Services Fee waiver will be retired after the deadline for summer term. 

More information about the Student Services Fee can be found at ssf.umn.edu. 

Student Services Fee Waiver

The new Student Services Fee Waiver launched in Jadu on December 15. The former WorkflowGen process has been retired. This implementation allows for automated activation and deactivation based on tuition calculation and required deadline dates, and automatically routes UMR requests to Rochester One Stop. The Student Services Fee Assessment request, which is already in Jadu, also received updates to align with the new waiver process. The new Student Services Fee Waiver form can be found on the One Stop website forms page. 

One Stop Student Services reopening plan

One Stop Student Services will be reopening all locations on August 2, 2021. Their Contact Us page will be kept up to date with hours, contact methods, and information about their updated availability.

Change to One Stop Student Services in-person service

Beginning Monday, November 30, One Stop Student Services will temporarily suspend in-person services at their East Bank (Bruininks Hall) location until the week before the start of the spring term. However, students and staff can continue to contact One Stop via email, phone, Zoom drop-in, and web chat. The drop box in Bruininks Hall will remain open and be checked by staff.

University Veterans Services, Graduate Student Services and Progress (GSSP), the Helping U desk, and One Stop’s West Bank and St. Paul locations will remain closed for in-person service.