NR grade process update

An item from the Campus Solutions audit indicated that ASR has a clear process to post NR grades when final grades are missing after the deadline. However, ASR should also notify instructors once NR grades have been posted, and notify colleges when NR grades have been pending for an extended period of time.

For the spring 2017 regular session, just over 11,000 NR grades were posted on May 18 and instructors were notified that afternoon. This generated a high volume of inquiries to the ASR Training & Support Team, but approximately half of the NR grades were resolved within 24 hours. As of May 24, 77.4% of NR grades have been resolved.

After consulting with the associate deans, we learned that they would like to receive this information approximately one week after the instructors are notified rather than wait an “extended” period of time. Emails to the associate deans were distributed on Thursday, May 25.