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Wednesday, April 8, 2015

Clearing Cache and Cookies

Sometimes your colleagues will not be able to access the new system pages. The most common cause for this problem will be un-cleared cache. This means that the computer is storing outdated snapshots of former web pages, and they need to be cleared out so the new pages can load.

Many times the fix is as simple as hitting the “Refresh” button. But if that doesn’t work, you can clear cache for a specific browser, and clear cookies too, by following the steps outlined in the online resources below.

How to Clear Cache and Cookies in Firefox

http://it.umn.edu/how-clear-cache-cookies-firefox

How to Clear Cache and Cookies in Safari

http://it.umn.edu/how-clear-cache-cookies-in-safari

How to Clear Cache and Cookies in Internet Explorer

http://it.umn.edu/how-clear-cache-cookies-internet

How to Clear Cache and Cookies in Chrome

http://it.umn.edu/how-clear-cache-cookies-chrome


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